How to fill in billing and shipping address

Shopping in the USA with delivery to Russia and other countries – it’s easy and fast. Checkout will take a minimum of time: just follow a few simple steps.

Select and pay for items in a US online store (if you have a foreign bank card);
Ship the order to the mail forwarding company address;
After the parcel arrives at the warehouse, arrange delivery to Russia (or any other required country).

Many customers have questions when filling out addresses, as there are two types:

Shipping address – the actual address where the order will be delivered.
Billing address – the address linked to your bank card (i.e., the actual address of the cardholder).

If there are no difficulties filling out the shipping address – you only need to fill in all fields according to the sample of your personal address provided in each client’s account on our website, then questions and issues may arise when filling out the billing address. The specifics of filling out addresses will be discussed below.

Example of filling out a shipping address in US stores (you can view it in your personal account):

To fill out the billing address, use the address specified in the bank agreement for issuing the card. If the card is virtual, use the address indicated in the bank agreement for opening a personal account.

There are three options for filling out the billing address; let’s look at each of them:

Filling out a real billing address in a US store

Providing a real Russian billing address when ordering from US online stores in 2025 has become extremely difficult and often leads to payment rejection. However, if the store allows this option, it should not be ignored. For example, let’s take Amazon:

All fields are filled with the real address – country, city, region, postal code, and street with house number. The only thing to remember – always provide the US phone number issued by us in the contact phone field.

Filling out a mixed-type billing address in a US store

If the store’s address book does not list the Russian Federation or the buyer’s required country, a mixed-type billing address is used. In this case: the country and state are set to US values, while all other data comes from your real billing address. If it is possible to specify a Russian state, it is better to do so. The more data matches the real billing address, the better.

For example, let’s take Zappos:

Providing a shipping address instead of a billing address

This option is also possible and may succeed when placing an order. In this case, all data is filled in the same way as the delivery address, but be prepared for the store to request data verification (ask for a scan of the bank agreement) or even cancel the order.

Let’s look at an example on the 6 p.m. website:

Note that situations where the card is foreign but the billing address is Russian are becoming increasingly common, especially for those who use foreign banks (for example, from Kazakhstan, Georgia, Turkey, Kyrgyzstan, etc.) but live in Russia.

What to do if you have a foreign card but live in Russia:

Provide the billing address linked to the card according to the bank’s records (even if it is Turkey, Kazakhstan, etc.).
Do not indicate Russia if it is not the address registered with the bank.
Try to ensure that the card’s country matches the country in the billing address.

If the store does not accept the country where your card is registered (for example, Georgia), you can try the mixed option:

Specify the USA as the country.
Enter the real address (street, city) from the bank agreement – even if it is Russia.

We recommend using the first two billing address options when ordering from US online stores (options 1 and 2), and only if the order is canceled should you try entering the billing address as the shipping address (option 3); for some stores, their exact match is essential.